Jackery Buying Guide for New Users - Jackery CA

Overview

Scenarios

How to Choose

How to Use

FAQ

Discover More

What is a Solar Generator ?

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An Overview of Jackery Solar Generators

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View All Products

Products Comparison

How to Choose a Right Portable Power Station

Find Your Device’s Power Consumption

Check the wattage (W) on your appliance's label or user manual to determine its power needs.

Check the Power of Electrical Appliances

The Power of Electrical Appliances

Note: The wattage consumption is for reference only. Please check your appliance's actual specifications.

Choose a Jackery with Higher Output

Choose a Jackery Portable Power Station with a higher output than your appliance requires for stable operation.

Learn About the Capacity and Power of Jackery Products

The Capacity and Power of Jackery Products

Products	Capacity	AC Output
HomePower 3000	3072 Wh	3600 W
Explorer 5000 Plus	5040 Wh	7200 W
Explorer 3000 Pro	3024 Wh	3000 W
Explorer 2000 v2	2042 Wh	4400 W
Explorer 1000 Plus	1264 Wh	2000 W
Explorer 1000 v2	1070 Wh	1500 W
Explorer 500	518 Wh	500 W
Explorer 300	293 Wh	300 W
Explorer 300 Plus	288 Wh	300 W
Explorer 240 v2	256 Wh	300 W

Choose a Jackery to Estimate Runtime

Select a Jackery power station and enter your appliance's wattage to estimate the running time.

00 Hrs

Select power station

Wattage

calculation

Don't know how to choose?

take a quiz to find out which one is right for you.

How to Use

How to Recharge

All Jackery Portable Power Stations can be charged via Jackery SolarSaga Solar Panels, wall outlets, or car ports.

Wall Recharge

Solar Recharge

Car Recharge

Wall Recharge

Solar Recharge

Car Recharge

How to Use

As simple as plug-and-play. Power your devices with a push of a button.

How to Maintain

Portable Power Station

There is no need to keep it charged while in storage. Jackery Portable Power Stations can be left on standby for 6-12 months (depending on capacity and battery health). Store in a dry and cool place.

Solar Panel

Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt.

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Home Backup

RV Life & Camping

One-Day Outdoor

Household appliances typically require high power. We recommend energy storage systems with an output and capacity of over 2000W to ensure stable power supply.

Outdoor camping devices usually consume less than 1500W. Energy storage systems with an output and capacity between 1000W and 2000W are ideal for reliable power support.

For short outdoor trips, devices generally require lower power and shorter usage time. Energy storage systems with an output and capacity under 1000W offer a lightweight and efficient solution.

Collection

1. Collection

Jackery solar panels capture the sunlight and convert it into energy.

Conversion & Storage

2. Conversion & Storage

Energy is converted into usable electricity via built-in inverters and stored in Jackery portable power stations.

Power Supply

3. Power Supply

Power various appliances across multiple scenarios, from home backup to outdoor adventures and professional use.

Note: The Jackery Portable Power Station can also be recharged in other ways, such as wall outlets and car chargers.

FAQ

About Portable Power Station

About Solar Panel

About Service Policy

Is the Jackery Portable Power Station safe to use? What is its battery lifespan?

Jackery Portable Power Stations utilize highly safe lithium batteries (LiFePO4 / NMC) and are equipped with an advanced Battery Management System (BMS) that provides multiple protections against overcharging, over-discharging, overheating, overcurrent, and short circuits, ensuring long-term stability and safe operation.

The battery lifespan depends on usage frequency. For example, if used once every three days, approximately 120 cycles are consumed per year. With a 4000-cycle lifespan, the power station can last over 10 years, making it a reliable long-term power solution.
Can Jackery Portable Power Stations supply power to multiple devices simultaneously?

Yes, Jackery Portable Power Stations support multiple devices charging at the same time. However, the total power consumption must not exceed the rated output.

For example: Jackery Explorer 1000 Plus (Rated 2000W) can power a rice cooker (500W) + laptop (65W) + smartphone (18W) simultaneously.
Can Jackery Portable Power Stations be charged using multiple methods at the same time?

Jackery Portable Power Stations support various charging inputs, including AC charging, solar panel charging, car charging, and USB-C fast charging (on selected models).
In most cases, Jackery Portable Power Stations support simultaneous AC and solar panel charging, allowing for faster recharging. However, note that most models do not support car charging and solar charging at the same time.
In what scenarios can Jackery Portable Power Stations be used? Are there any environmental requirements?

Jackery Portable Power Stations are suitable for various outdoor and indoor scenarios, such as camping, RV travel, outdoor gatherings, and home backup power. However, they should not be used in extreme heat or cold conditions.

Recommended charging temperature range: 32-113°F (0-45°C)
Recommended discharging temperature range: 14-113°F (-10-45°C)

Is it safe to charge with Jackery SolarSaga Solar Panels? How do they work?

Jackery prioritizes solar charging safety. All Jackery Portable Power Stations are equipped with an MPPT (Maximum Power Point Tracking) charge controller, which dynamically adjusts to optimize charging efficiency in response to changes in sunlight. This prevents power fluctuations caused by varying light intensity and ensures stable, efficient charging.
How fast is solar charging?

The charging speed of solar panels depends on several factors, including sunlight intensity, the angle of sunlight, air quality, and ambient temperature. On a sunny day with optimal conditions, the solar panels can generate close to their rated maximum power output, achieving peak efficiency. However, on cloudy or overcast days, reduced sunlight may slow down charging. Additionally, connecting multiple solar panels in parallel can significantly improve charging efficiency and reduce charging time.
In what environments can Jackery SolarSaga Solar Panels be used? Are there any restrictions?

Jackery SolarSaga Solar Panels are designed for various outdoor environments, with most models operating within a temperature range of 14°F to 149°F (-10°C to 65°C). They also feature IP67 or IP68 waterproof ratings, providing resistance against dust and light rain. Please check the product details page for specific protection levels.
Can Jackery SolarSaga Solar Panels directly power electrical appliances?

Solar panels output DC power, which typically does not match the voltage and power requirements of household appliances, meaning they cannot be used to directly power most devices. However, some models come with a USB output module, allowing direct charging of smartphones, digital devices, and other small electronics.

How does Jackery handle after-sales issues?

If you experience any issues with your product or have any questions during use, please reach out to us via email or phone, and our support team will be happy to assist you.
Can I return my purchase?

Jackery offers a return and exchange service for orders placed on our official website. If you need to return a product after receiving it, please contact our customer service at hello@jackery.com first.
What is Jackery's warranty policy?

All Jackery products come with different warranty periods. If you encounter any issues within the warranty period, please feel free to contact us.

5000 Plus: 5 Years warranty
Most Pro & Plus series: 3+2 years extended warranty
Standard series: 2+1 years extended warranty
Refurbished units: 6-month warranty
For specific warranty details, please refer to the product page.