Jackery, Global Leading Brand | 7 Million+ Units Sold | Recognized by 200+ Media Globally

JACKERY.COM EXCLUSIVE BENEFIT

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30-Day Price Match*
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Lowest Price Guarantee for 30 days after purchase. Found a lower price? Request a price match and we’ll refund the difference.

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100% Authentic Products*
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Shop with confidence — every product is genuine and sourced directly from Jackery or authorized partners. No fakes. No compromises.

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Free Extended Warranty*
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Enjoy up to 5 years of warranty coverage for free on all Jackery products (excluding selected accessories) ONLY at Jackery.com

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Win Your Order Free*
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Subscribe for a chance to receive a 100% off coupon and get your entire order free — up to $3,000 in value.

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Free & Fast Delivery*
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Free reliable shipping on all orders. Typically get it in 3-5 Days.

Best Seller-Flash Sale

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Essential Home Backup

Future-Ready Home Backup at Our Best Prime Day Price

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Find the right fit this Prime Day — use our guide.

Help Me Select
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Extra 5% Off for Seniors, Students, Military & Key Workers

Prime Day Thank You Offer — because those who serve and contribute deserve something powerful in return.

Click here to claim your offer

Accessories

Jackery Stories from Real Users

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Todd Lapp — Power Between the Cuts
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Andrew Evans— The Habit of Being Ready
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Kimberly Orr — Where the River Meets the Signal
Awards And Recognition
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Terms & Condition


I. Subscribe. Spin. Win! Try your luck to win your order free (for orders under $3K)

  1. Campaign Duration: June 8 – June 14, 2026
  2. Eligibility: All subscribers
  3. Free Order Winners: For users who win the free order prize, we will issue a 100% off coupon for you to use on your next purchase during June 8 – July 4, 2026. Please note: this coupon is valid only for orders totaling 3,000 CAD or less during the campaign! If your next order is 3,000 CAD or less: it’s completely free. We‘ll process and ship it as normal. If your next order is over 3,000 CAD: we will apply a 3000 CAD discount to your order. You only pay the remaining balance.
  4. Free Gift Winners: For users who win the free gift prize, we will issue a 100% off coupon. Please apply the discount code at checkout to have the full amount waived.
  5. Important Notes: Gift packs provided in this event are complimentary and do not include a warranty.
  6. Support: For any inquiries, please contact us at hello@jackery.com.
  7. Terms and Conditions: Jackery reserves the right to make the final interpretation of this event. In cases of malicious activities such as subscription fraud, order fraud, or identity inaccuracies, Jackery reserves the right to modify or revoke the terms, cancel transactions, and recover any associated losses.



II.General Rule:


1.“30-Day Price Match” means if you find a lower price on the same item during Prime Day or within 30 days after your purchase, you may request a Prime Match and we will refund the difference.
2. “100% Authentic Products” means every item is genuine and sourced directly from brands or authorized partners. No fakes. No compromises.
3. “Free Extended Warranty” means for all Jackery products (excluding certain accessories), we offer a warranty of up to 5 years.
4. “Win Your Order Free” means you can subscribe for a chance to win a 100% off coupon, which covers up to 3,000 CAD on your next order places during June 8 – July 4, 2026.
5. “Free & Fast Delivery” means free delivery on all orders, with fast delivery in 3–5 working days.
6. “Installment Plans” means you can spread the cost with ease through convenient installment plans offered by Affirm, Klarna, and PayPal, allowing flexible payments to suit your budget.
7. “Lifetime Support” means you can enjoy peace of mind with our Lifetime Support. Whether you have questions, need assistance, or require troubleshooting, our dedicated team is here to help you every step of the way, for as long as you own the product.
8. If you have any questions about the above activities, feel free to contact our customer service at hello@jackery.com.
9. Jackery reserves the right to make the final interpretation of this event. In cases of malicious activities such as subscription fraud, order fraud, or identity errors, Jackery may modify or revoke the terms, cancel transactions, and recover any associated losses.
10. Participants must comply with all applicable laws and regulations.

FAQ

Pre-Order
Discount
Shipment
After-Sale
  • I want to buy a portable power station for my refrigerator, TV, air conditioner, and other appliances, but I’m not sure which model to choose. What should I do?

    If you haven't purchased a power station yet, visit our Solar Generator product pages for recommended power station and solar panel combinations. If you already own a power station, you can choose compatible solar panels based on the recommendations provided. We’ve made it easy to find the right solution for your needs. Explore our Help Me Choose tool or browse our Product Buying Guides for personalized recommendations and detailed product information.
    1. Help Me Select
    https://ca.jackery.com/pages/how-to-choose
    2. Product Buying Guide
    https://ca.jackery.com/blogs/buying-advice/tagged/product-guide

  • Can it power my RV or camping setup?

    Yes. With 2000W output and 7 ports, it can power fridges, fans, lights, cookers, and all your essential camping or RV devices.

  • Can HomePower 3600 Plus or Explorer 5000 Plus be used as a home backup during outages?

    With fast UPS switching and strong output, both of them can keep essentials like Wi-Fi, lights, and appliances running smoothly during power cuts.

  • How can I see what’s included with each product?

    Simply visit the product detail page and check the What's in the Box section to view all included accessories and package contents.

  • Can Jackery SolarSaga Solar Panels directly power electrical appliances?

    Solar panels output DC power, which typically does not match the voltage and power requirements of household appliances, meaning they cannot be used to directly power most devices. However, some models come with a USB output module, allowing direct charging of smartphones, digital devices, and other small electronics.

  • In what environments can Jackery SolarSaga Solar Panels be used? Are there any restrictions?

    Jackery SolarSaga Solar Panels are designed for various outdoor environments, with most models operating within a temperature range of 14°F to 149°F (-10°C to 65°C). They also feature IP67 or IP68 waterproof ratings, providing resistance against dust and light rain. Please check the product details page for specific protection levels.

  • Is it safe to charge with Jackery SolarSaga Solar Panels? How do they work?

    Jackery prioritizes solar charging safety. All Jackery Portable Power Stations are equipped with an MPPT (Maximum Power Point Tracking) charge controller, which dynamically adjusts to optimize charging efficiency in response to changes in sunlight. This prevents power fluctuations caused by varying light intensity and ensures stable, efficient charging.

  • In what scenarios can Jackery Portable Power Stations be used? Are there any environmental requirements?

    Jackery Portable Power Stations are suitable for various outdoor and indoor scenarios, such as camping, RV travel, outdoor gatherings, and home backup power. However, they should not be used in extreme heat or cold conditions.

    Recommended charging temperature range: 32-113°F (0-45°C)
    Recommended discharging temperature range: 14-113°F (-10-45°C)

  • Can Jackery Portable Power Stations be charged using multiple methods at the same time?

    Jackery Portable Power Stations support various charging inputs, including AC charging, solar panel charging, car charging, and USB-C fast charging (on selected models).
    In most cases, Jackery Portable Power Stations support simultaneous AC and solar panel charging, allowing for faster recharging. However, note that most models do not support car charging and solar charging at the same time.

  • Can Jackery Portable Power Stations supply power to multiple devices simultaneously?

    Yes, Jackery Portable Power Stations support multiple devices charging at the same time. However, the total power consumption must not exceed the rated output.

    For example: Jackery Explorer 1000 Plus (Rated 2000W) can power a rice cooker (500W) + laptop (65W) + smartphone (18W) simultaneously.

  • How do I use extra discount codes like OFFER5 or OFFER7?

    If your order meets the required threshold, simply enter your discount code at checkout to receive additional savings. Need help with the purchase process? Check out our guide: https://ca.jackery.com/pages/how-to-buy

  • Can I use multiple discount codes on the same order?

    No. Only one discount code can be applied per order. If you have multiple discount codes available, we recommend using the one that offers the greatest savings.

  • Are there any restrictions on discount code usage?

    Yes. Please review the terms and conditions of each discount code before use. The applicable rules are typically stated on the promotion page or in the email where the code was provided. If a discount code cannot be applied at checkout, please verify whether the product is excluded from additional promotions or whether the discount code has specific eligibility requirements.

  • When will my order be shipped and delivered?

    Under normal circumstances, if the product is in stock, orders are typically processed and shipped within 1–2 business days. Once shipped, delivery usually takes 3–7 business days, depending on the carrier and destination.

  • How are products typically shipped?

    Orders containing multiple items may arrive in separate packages.
    Since portable power stations are classified as special shipping items, they are typically shipped separately. For Solar Generator bundles, the power station and solar panel(s) may be delivered independently.

  • Will there be any shipping delays during major sales events?

    During high-volume sales events such as Prime Day, order demand may increase significantly. As a result:

    Some products may temporarily go out of stock due to high demand.
    Order processing and fulfillment times may be longer than usual.
    Carrier delivery services may experience delays due to increased shipment volumes.

    We appreciate your patience and understanding during these peak periods. Our team is working hard to process and deliver orders as quickly as possible. If you have any questions about your order status, please feel free to contact our customer support team.

  • Is connecting a solar panel to a power station complicated?

    Not at all. Connecting your solar panel is quick and easy. For step-by-step instructions, please refer to our guide:
    https://www.jackery.com/blogs/knowledge/comprehensive-guide-to-clean-solar-panels
    If you need additional assistance, contact us anytime at: hello@jackery.com

  • Need more help?

    Our support team is always here for you.
    Call & SMS: +1-888-502-2236 (US & Canada)
    Hours: Monday–Friday, 9:00 AM–5:00 PM PDT

  • What is Jackery's warranty policy?

    All Jackery products come with different warranty periods. If you encounter any issues within the warranty period, please feel free to contact us.

    5000 Plus: 5 Years warranty
    Most Pro & Plus series: 3+2 years extended warranty
    Standard series: 2+1 years extended warranty
    Refurbished units: 6-month warranty
    For specific warranty details, please refer to the product page.

  • Can I return my purchase?

    Jackery offers a return and exchange service for orders placed on our official website. If you need to return a product after receiving it, please contact our customer service at hello@jackery.com first.

  • How does Jackery handle after-sales issues?

    If you experience any issues with your product or have any questions during use, please reach out to us via email or phone, and our support team will be happy to assist you.