Jackery Explorer 2000 v2 Portable Power Station

Long press the AC Button and Main Power Button until the Energy Saving Mode icon lights up on the screen

Jackery provides 3 years standard warranty and 2 years extended warranty. Please note that we only provide our warranty to customers who purchase from the official Jackery website, Jackery-branded third-party platforms, or authorized dealers.

Yes, you can use Jackery power stations while they're charging! This feature is called pass-through charging. It allows you to power your devices while simultaneously recharging the Jackery unit. This is especially useful during longer power outages or extended outdoor trips

Yes, you can charge the Explorer 2000 v2 using a 12V car charging cable.

No, the Explorer 2000 v2 is not expandable. If you need an expandable option, consider the Solar Generator 2000 Plus, which offers expandable battery options.

Connect the AC charging cable to the input port of the power station and plug it into the
wall outlet.

Long press the AC Button and Main Power Button until the Energy Saving Mode icon lights up on the screen.

Under this mode, you can rapidly power up the portable power station using the AC charging method. This emergency charge function can be activated or deactivated through the Jackery app. When in emergency charging mode, the circular light indicating the state of charge (SOC) will blink at an increased pace.

Jackery provides 3 years standard warranty and 2 years extended warranty. Please note that we only provide our warranty to customers who purchase from the ocial Jackery website, Jackery-branded third-party platforms, or local authorized dealers.

The recommended charging temperature for the product is between 0°C to 45°C (32°F to 113°F), and the discharging temperature is between -10°C to 45°C (14°F to 113°F). Operating the product outside this temperature range may restrict its charging and discharging capabilities, or even render it unable to charge or discharge.

For safety reasons, Jackery portable power stations are not designed or intended for use with medical devices, life-support equipment, data servers, or any other applications where a power interruption could result in personal injury, loss of life, or significant property damage.

Please do not use this product to power equipment such as:

Medical devices or any equipment related to life support or personal safety.

Critical public infrastructure or public service equipment.

Business-critical equipment, including data servers and other systems that require uninterrupted power.

Any other equipment where a power failure could lead to serious safety risks or significant property damage.

Power interruptions may occur due to battery depletion, overload protection, environmental conditions, or other unexpected factors. Therefore, this product must not be used for life-critical, safety-critical, or mission-critical applications.

In addition, individuals with an implanted cardiac pacemaker or other implanted medical devices should not use this product, as stated in our safety instructions.

For your safety, we do not recommend or support the use of Jackery products for any of the applications listed above.